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Refunds & Cancellations

See our policy for cancelling your journey and obtaining a refund

Refunds and Cancellations Policy

We know that travelling isn’t always as simple as it seems, which is why we offer a cancellation window up to 72 hours prior to your outward departure. If you cancel your journey during this time you will be given a full refund of your ticket.

To cancel your ticket and obtain a refund, please click the button below and enter your details to access our cancellation portal. Or for more information on our cancellation policy, please see our Conditions of Carriage.

Cancellation portal

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