Contact Us
Discover the ways we can help you
How to get in touch
We always like to hear feedback from our customers. So if there’s something you need to talk to us about, feel free to email or phone using the details below.
Ask us a question
Conversely, if you need to ask us a question, there’s a good chance it has already been answered in our FAQs section.
Find out where each of our stops are located, what to do if you have left an item onboard and more on our dedicated FAQ page.
Contact by email
If you can't find the answer you're looking for in our FAQs, you can also send an email to us.
Simply click the button below and fill out our handy form and a member of our team will get back to you as soon as possible.
Contact by social media
One of the easiest ways to contact us and receive a fast reply is through social media.
We are available from 8am-10pm, 7 days a week on the Facebook, Twitter and Instagram channels below.
Contact us on Facebook
Still need help? Call our team
For new bookings, timetabling and general enquiries call our Customer Contact Centre on:
+353 1 903 9508
Lines open 7 days a week, 08:00 to 20:00.
Outside of these hours, if you are in transit with us and require emergency assistance please call us and stay on the line.
Complaints
If you want to make a complaint about your bus trip, you can contact our Customer Service Team on +353 1 903 9508, email us here, or send a message on social media using the details above
If, after contacting us, you don’t feel a complaint of yours is resolved, you can:
If you are not happy with the response from Dublin Express, contact the National Transport Authority, Dún Scéine, Harcourt Lane, Dublin 2 email info@nationaltransport.ie.
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