Competition terms & conditions

Terms and Conditions – Customer Review Competition (July 2025)

1. Promoter

• The promoter of this competition is Dublin Express, with registered office at Dublin Airport, Dublin.

2. Eligibility

• Entry is open to residents of the Republic of Ireland aged 18 years or over.
• Employees of Dublin Express, their immediate families, and anyone professionally connected with this competition are excluded from entry.
• Entry is limited to one per person.

3. How to Enter

• To enter, participants must leave a Google review for Dublin Express during the competition period.
• Reviews must be genuine and based on actual customer experience. The competition is intended for genuine customers who have purchased a ticket or product from Dublin Express.
  The review can be positive, negative, or neutral; the content of the review will not influence the selection of the winner.
• No purchase is necessary to enter the competition. Customers who wish to enter without making a purchase may do so by sending their name and contact email address to: customerfeedback@dublinexpress.ie with the subject line “Review Competition Entry – July 2025”.

4. Competition Period

• The competition opens at 00:01 GMT on 1 June 2025 and closes at 23:59 GMT on 31 July 2025.
• Reviews or email entries submitted after this time will not be eligible.

5. Prize

• One winner will be selected at random from all eligible entries.
• The prize is a One4All voucher to the value of €100. The prize is non-transferable and there is no cash alternative.
• The winner will be notified by reply to their Google review or by email (if entered by email) no later than 8th August 2025.

6. Winner Selection

• The winner will be selected at random from all valid entries received during the competition period.
• In the event that the winner does not respond within 7 days of notification, a new winner may be selected.

7. Data Protection

• No personal data is collected via the review process. If you are selected as the winner, you will be contacted via your Google profile or email solely for the purposes of prize delivery.
• Any contact details obtained will be used only to administer the competition and will not be stored or used for marketing purposes.
• For more information on how we handle personal data, please see our Privacy Policy: https://www.dublinexpress.ie/privacy-centre

8. General

• The promoter reserves the right to amend these terms or cancel the competition at any time without notice due to circumstances beyond its control.
• By entering this competition, participants agree to be bound by these terms and conditions.
• This promotion is in no way sponsored, endorsed, or administered by, or associated with Google.

Individual Prize T&C’s

Cork Hotel (The Dean) Stay

• This prize is of a monetary value equivalent to a one night stay at the time of purchase. If rates change this prize can be used towards a stay at the aforementioned hotel but will not be amended to meet the price requested on any particular booking date.
• This prize is also subject to the availability of rooms at the hotel itself, and Dublin Express will take no responsibility if rooms are unavailable on any particular date.
• Available at https://up-co.com/terms-and-conditions.php

Dublin Hotel Stay

• This prize is of a monetary value equivalent to a one night stay at the time of purchase. If rates change this prize can be used towards a stay at the aforementioned hotel but will not be amended to meet the price requested on any particular booking date.
• This prize is also subject to the availability of rooms at the hotel itself, and Dublin Express will take no responsibility if rooms are unavailable on any particular date.

Ten Square Hotel – Sunday B+B Voucher

• This gift voucher features a unique reference ID code, may only be redeemed once, may not be exchanged for cash, replaced if lost and is non-transferable or refundable. The gift voucher must be quoted at time of reservation and presented upon arrival when redeeming the experience. No photocopies of the original voucher will be accepted. Advance bookings are necessary and are subject to availability. Cancellation of a booking might render the voucher null and void. Terms and conditions are subject to change. Expiry of the voucher is as per stated by the hotel and on the voucher.